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Get in touch with PACT.

Use the form below to contact our team and we’ll come back to you as soon as we can. We aim to respond as soon as we can, but replies may take up to 7 working days. For urgent welfare concerns, please follow the emergency advice further down this page.

Contact details

How to reach us

For general enquiries and welfare advice during open hours, please contact our team between 9am and 5pm.

If you contact us about an injured animal and we are unable to answer, please leave a voicemail message and we will return your call as soon as we can.

Contact details

Phone: 01362 820775

Opening hours: 9am–5pm

If your enquiry is not urgent, the contact form is the best place to start.

Make an enquiry

Your enquiry

PACT will use the information you provide to respond to your enquiry.

Our location

Find PACT

If you are planning to visit, use the map below to find us and check your journey before travelling.

We recommend contacting us in advance if your visit depends on opening times, appointments, or a specific enquiry.

River Farm, Woodrising, Hingham, Norfolk NR9 4PJ
Get directions

PACT Charity Shops

Looking for one of our retail stores instead? Find your nearest PACT Animal Charity shop and plan your visit.

Find a PACT charity shop

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PACT Animal Sanctuary HQ
An injured bird being cared for in a container

Emergency advice

Found an injured animal or bird?

If you have found an injured animal or bird, please call us for advice on 01362 820775.

Due to the volume of calls we receive, we may not always be able to answer straight away. If that happens, please leave a voicemail and we will return your call.

If your call is outside our opening hours (9am–5pm), please contact one of the trusted wildlife rescues below:

Trusted wildlife rescues

Press office

Media enquiries

If you are a journalist and would like to contact our press office, our team is available for comments, interviews, and information about the charity.

Please email media@pactsanctuary.org.

Press office hours: Monday to Friday, 9am–5pm

Out of hours: Please send a message through our Facebook page

media@pactsanctuary.orgMessage us on Facebook

Be part of a second chance

Looking for another way to help?

PACT exists because people choose to care. Whether you adopt, foster, volunteer, or donate, your support helps animals in need access expert care and a compassionate, dignified second chance.

Adopt an animal

Find your companion and start an adoption journey built on care, suitability, and support.

Adopt an animal today

Volunteer with us

Give your time and become part of our community of care.

Volunteer with us

Donate now

Your support helps fund rescue, treatment, rehabilitation, and ongoing welfare where it is needed most.