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Privacy

Privacy Statement

At PACT we take our customers privacy very seriously and will not pass on any information to third parties unless required to do so in law.

PACT Animal Sanctuary uses CCTV and video doorbell technology to safeguard our animals, staff, volunteers, visitors and property, with all recordings handled responsibly and in accordance with data protection law.

People for Animal Care Trust uses CCTV in some of its retail shops to ensure the safety of staff, volunteers, customers, and to prevent crime.

What we collect: Video footage only (no audio, no facial recognition).

Legal basis: Legitimate interests under UK GDPR Article 6(1)(f).

Retention: 30 days, then securely deleted.

Access: Restricted to authorised managers; shared only with law enforcement when legally required.

Your rights: You have the right to access your personal data and request erasure where applicable. Contact retailadmin@pactsanctuary.org.

COOKIES

Also known as browser cookies or tracking cookies, cookies are small, often encrypted text files, located in browser directories. They are used by us to help our users navigate this website efficiently and perform certain functions. Due to their core role of enhancing or enabling usability or site processes, disabling cookies may prevent users from using certain parts of this website. Please note that cookies can't harm your computer.

We're giving you this information to make sure we're honest and clear about your privacy when using our website.

Customers details are only used by us for the donations and sponsorship process and are protected while being entered by Secure Sockets Layer Protocol (SSL).

The Merchants we use are PayPal who automatically encrypts your confidential information in transit from your computer to ours using Secure Sockets Layer Protocol (SSL).

Note the yellow padlock will be present when you input your card details.

We do not see any of your card details as this is dealt with by PayPal.